Frequently Asked Questions (FAQs)

1. What products do you sell?

We offer a wide range of stylish and comfortable kids' clothing, including ethnic wear, co-ord sets, frocks, gowns, sleepwear, and daily wear outfits.

2. How can I place an order?

Simply browse our collection, select your preferred size and color, add the product to your cart, and proceed to checkout.

3. What payment methods do you accept?

We accept secure online payments through UPI, credit/debit cards, net banking, and other available payment options shown during checkout.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible orders and locations.

5. How long does delivery take?

Orders are usually delivered within 7-12 business days, depending on your location.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp (if available).

7. Can I exchange or return a product?

Yes, exchanges and returns are available as per our Return & Exchange Policy. Please refer to our policy page for complete details.

8. How do I choose the correct size?

Each product includes a size chart to help you select the best fit. If you need assistance, feel free to contact our support team.

9. What should I do if I receive a damaged or incorrect product?

Please contact our customer support within 24 hours of delivery with your order details and clear photos of the product. We will assist you as quickly as possible.

10. How can I contact VELTRIA Clothing?

You can reach us through our Contact Us page, WhatsApp, email, or the customer support details provided on our website.