Shipping Policy

At Veltria Clothing, we are committed to delivering your orders safely and on time. We partner with trusted courier services such as Delhivery, Blue Dart, FedEx, Ekart, and other reputed logistics providers to ensure a smooth delivery experience across India.

Order Processing

• All confirmed orders are processed and dispatched within 1-2 business days after successful order confirmation.

Delivery Timeline

• Orders are typically delivered within 7–12 business days from the date of dispatch, depending on the delivery location.

• Delivery timelines may vary for remote or non-serviceable areas.

Delivery Days

• Deliveries are attempted only on business days (Monday to Saturday).

• Deliveries are generally not made on Sundays and public/national holidays, unless otherwise specified by the courier partner.

Order Tracking

• Once your order is shipped, you will receive an email and/or SMS/WhatsApp notification containing your tracking details, allowing you to monitor your shipment in real time.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

• Heavy rainfall, floods, cyclones, earthquakes, or other natural disasters.

• Flight or transportation delays.

• Government restrictions, political unrest, strikes, curfews, or public holidays.

• Unexpected operational or logistics disruptions.

If your order is delayed due to any of the above reasons, we will keep you informed through your registered email address or mobile number.

Customer Responsibility

To ensure successful delivery, customers are requested to provide accurate and complete shipping details, including:

• Full Name

• Complete Delivery Address

• Valid Mobile Number

• Email Address

• Correct PIN Code

Veltria Clothing shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.